SHIPPING & DELIVERY POLICY

We're thrilled you want to bring our products and services into your kitchen. Here's everything you need to know about our shipping and delivery policy:

Processing Time

All orders will be processed and shipped within 24 business hours. On rare occasions, shipments may be delayed if we're experiencing a high volume of orders.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. 
  • Domestic Shipping: Depending on the product purchased, we either utilize a partnership between UPS Expedited Mail Innovations and the U.S. Postal Service (USPS) or ship directly through USPS. Your product will arrive within 2-10 days, depending on where you live. We strive to make the wait as short as possible, but please remember that shipping times can vary based on your specific location.
  • ​International Shipping: We ship via UPS Mail Innovations to postal authorities in more than 200 countries. This process takes 7-14 business days from when mail is exported from a Mail Innovations facility. 
  • ​Currently, we do not sell the Magnetic Air Fryer Cheat Sheet internationally.
Please allow additional days in transit for delivery during holidays, inclement weather, and other unforeseen circumstances.

Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a Shipment Confirmation email from our shipping partner (tracking@shipstation.com). If applicable, that email will contain your tracking number.

Customs, Duties, and Taxes

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer's responsibility (tariffs, taxes, etc.).

Damages

We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. You may need to send a photo as well.

Returns Policy

Our Return Policy provides detailed information about options and procedures for returning your order.